Retail Signage: Display & Design Best Practices

Divers Direct check-out counter signage
Divers Direct check-out counter signage

Visual Merchandisers and Store Designers are striving to appeal to today’s shoppers by creating an awesome in-store shopping experience to compete with the upward growth of online shopping. Study after study shows that retail signage is highly effective at influencing and driving sales and that shoppers remember signage as part of the shopping experience. Whether for branding, information, navigation or promotion, your in-store signage and graphics plays a vital role in the retail environment.

In this Blog article we’ll discuss the types of signage and best practices in displaying and designing effective retail signage.

Retail Signage Types & Display Best Practices

Outdoor Signage

Outdoor signage is critical to brick-and-mortar retailers because it’s what gets shoppers in the door. Many marketers may argue this is the toughest hurdle. Exterior signage is the first impression customers have of your business, who you are, and what they can expect when they do enter your store.

Outdoor signage may include a pylon, sidewalk or yard signs, parking signs, entrance signs, or window signs. Place signage in highly visible areas to attract both walk-by and drive-by traffic. Effective signage may get the attention of people who have passed your store many times.

Informational Signage

Informational signage is also known as departmental, directional, or wayfinding signage. These signs are critical to giving your guests a pleasant shopping experience as they help the customer navigate your space more easily. The easier it is for a customer to find what they came in for, the more likely they are to return.

Directional signage tells customers where to go as well as add to the look and feel of the design of the store. Department signs should have a similar appearance so that shoppers begin to recognize and look for these signs to help them navigate the store. Retailers can strategically place the signage to subconsciously influence flow and guide shoppers through to different areas of the store they want them to shop.

Use signage to tell your story and reinforce the store’s overall branding. It’s important today for retailers to be transparent and to focus their marketing efforts on the local community and demographics with their choices of lifestyle images and murals. Timeline graphics and photos that communicate the history and mission of the company help customers identify with the store brand.

Branded Signage should be located in a variety of store locations for reinforcement. “Welcome” and “Thank You for Shopping” signs are a nice touch.

Promotional P.O.P (point-of-purchase) is used to advertise a featured promotion, product or service throughout the store. POPAI has released studies that emphasize the importance of POP displays to persuade shoppers and drive sales at the store level: 1 in 6 purchases are made when a POP display is present in the store and 16% of unplanned purchases were driven by a display the shopper saw while shopping

POP signage and displays are meant to influence purchase behavior through persuasive messaging and compelling graphics. This signage is typically temporary and can be used in several places such as the store entrance, in the aisles, customer service areas, and store windows. POP has many forms: aisle violators, shelf talkers, channel strips, floor graphics, ceiling danglers, endcaps, posters, counter signs, window graphics and banners… the list goes on and on. Keep in mind this signage should be easy for someone to change as needed.

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